SHIPMENTS

Payments & Delivery

At GoEazy, we offer convenient payment options, including iDeal, creditcards and PayPal, to facilitate your order transactions. In collaboration with PostNL and DHL Express, we ensure efficient shipping services to enhance your shopping experience.

  • Free shipping within NL above €50

    Regarding shipping expenses, we apply a standard fee of €6,95 for deliveries within the Netherlands. However, orders totaling €50 or more will enjoy complimentary shipping.

  • Free shipping to EU/UK on orders over €250

    For EU/UK orders exceeding €250, we will ship your order free of charge. If you are contemplating a large order, this is a significant advantage to consider.

  • International shipping

    Please be aware that different shipping rates are applicable for orders shipped outside the Netherlands. The precise cost will be determined based on your geographical location and the weight of your order.

OPTIMAL SERVICE

Service and returns

At GoEazy, we are dedicated to delivering exceptional service. We guarantee a response to all inquiries within two business days. Whether you wish to provide feedback or have general questions, feel free to contact us anytime at info@goeazy.co.

Our commitment to quality extends to our products. If your purchase falls short of your expectations and the product remains unopened, our 30-day return policy has you covered. To initiate a return, please email us at info@goeazy.co and include your order number. Your satisfaction is our priority.

WE LISTEN

Feedback or Concerns?

We are committed to delivering exceptional quality in both our products and customer service. If you have any concerns, comments, or feedback, please don't hesitate to contact us via email at info@goeazy.co. Our dedicated team is ready to assist you promptly.

We understand that situations may arise where you need to return a product. To initiate a return, please complete our standard withdrawal form, conveniently located at the bottom of our general terms and conditions. Submit the form to info@goeazy.co, and we will handle the rest with efficiency and professionalism. Our goal is to ensure your complete satisfaction with your GoEazy experience, and we aim to make the process hassle-free for you.

Eazy Business

Our commitment to quality is unwavering. We prioritize the well-being of our customers and aim to educate our partners about the exceptional benefits of our high-quality products.

Interested in offering GoEazy products in your online or physical store? Schedule a consultation with us to explore our product offerings and discuss potential collaborations.

LET'S CONNECT

FAQ

How do I place an order?

To place an order, simply browse our shop and click on the product you would like to purchase. Once you have decided what you want to order, click on the "Add to Cart" or "Buy Now" button. Once you have finished shopping, proceed to the checkout page, fill in your shipping details, and complete the purchase by making the payment. We will send you a confirmation e-mail once your order has been confirmed.

Can I cancel my order?

Yes, you can cancel your order within 30 days of placing it. Please contact our customer support team through the provided channels with your order details, and we will assist you accordingly.

What payment methods do you accept?

We accept various payment methods, including iDeal, creditcards and PayPal. Please note that availability may vary depending on your location.

Is my payment secure?

Absolutely! We take the security of your payment information very seriously. We use industry-standard encryption and follow strict security procedures to ensure that all financial transactions are safe and secure.

What are your shipping options?

We offer different shipping options that depend on the delivery location. We strive to provide both domestic and international shipping options suited to your needs. During the checkout process, you will see the available shipping methods and associated costs.

How long does shipping take?

We make our best effort to provide estimated delivery times during the checkout process. However, please note that these timeframes are not guaranteed and are subject to postal service operations and customs procedures. We ship your products within 2 business days.

What is your return policy?

If you are not satisfied with your purchase, we offer a hassle-free return process. Items can be returned within 30 days of receiving them, provided they are in their original condition and packaging. Please review our detailed return policy for further instructions.

How do I get a refund?

Once we receive your returned item and it meets our return policy criteria, we will initiate a refund. The refund will be issued to the original payment method used during the purchase. Please note that it may take several business days for the refund to process, depending on your bank and/or payment provider.

Other questions?

If you cannot find the information you are looking for or have further questions, please feel free to reach out to our customer support team. We are here to assist you :)